Australian Years 7-12 Help Centre
Find public help for Skill Align Australian Years 7 to 12 learning and practice, including parent sign-in, subscriptions, teacher access, free practice student logins, student practice, parent review, troubleshooting, and contacting support.
Help for Skill Align learning and practice
The public help area explains how Skill Align works for Australian Years 7-12 learning and practice, including sign-in, billing, teacher-review access, student-login types, practice sessions, and review workflows.
Getting Started
Create a parent account, sign in, understand the parent and student flow, and start using Skill Align.
Read articleSubscriptions and Billing
Review how subscription items work, how billing history is shown, and how to manage payment issues.
Read articleStudent Accounts
Create subscription, teacher-access, or free student logins; copy the login URL; rename, reset, review, or delete student logins.
Read articleStudent Practice
Understand how each student login's access type controls practice filters, session limits, topics, and durations.
Read articleParent Review
Review a child's practice sessions, session summaries, and saved or completed test attempts from the parent dashboard.
Read articleTroubleshooting
Find quick answers for missing students, unavailable years or subjects, empty sessions, and access problems.
Read articleContact and Support
See when to use self-service help and when to message support from the signed-in parent account.
Read articlePopular help topics
- How do I create a parent account?
- What is the difference between subscription, teacher, and free student logins?
- How do I copy the student login URL or reset a student password?
- How do I change or cancel a subscription?
- How do practice filters work?
- How do I review my child's test sessions?
- How do I message support?
Quick answers
How do parents get started?
Parents create or sign in to their parent account, then use the parent dashboard to manage subscription, teacher-access, and free-practice student logins.
Where do students sign in?
Students use the dedicated student login flow rather than the parent sign-in flow. Parents can open or copy that student login URL from the Student Accounts section.
What does Student Practice do?
Student Practice lets a student create focused practice sessions using the year level, subjects, and access type available to that student login.